Tuesday, October 17, 2006

Why am I stuck with Time Warner Cable?

Hi everybody, I've got a question for you. I live in Brooklyn NY right now, and because of that, I have only one choice for a cable tv provider. That is Time Warner Cable. And after dealing with them for a number of years (pretty much the whole city is locked into them) I absolutely dispise them. Their service is deplorable, their customer support is horrendous, and their "On Demand" channels almost never work. Not to mention they have a very limited selection of HD channels to complement my new HDTV. I have looked at Cablevision's HD package and it looks like they have nearly twice the HD channels that TWC has. They also have the one HD channel that I am craving which is MSG-HD (I want my Rangers in High-Def). I called Cablevision and asked what it would take to switch to them, and after telling them that my building was currently controlled by TimeWarner, they told me that there was absolutely no way to get their service. I was screwed. Here's my question... Why the hell do I not have the ability to make my own choice? Why is it that Time Warner "owns" my building? Why are they allowed to have a monopoly on the whole city? WTF? I'd like to hear other stories about this type of cable company strong arming, and I want to do something about it. Has anyone figured out a way around this nonsense (without turning to DirectTV or DiSH)? Leave a comment and let's figure out how to stop this crap!

1 comment:

Jonah said...

TimeWarner has a monopoly on most cable in the boroughs dating back to their meddling with politicians and other kinda of corrupt tactics. You cannot get any other cable provider unless you live in another company's jurisdiction. The options for DSL are a little more flexible, but far more expensive. Report TW to the Better Business Bureau like everyone else.